Woman leaning over smiling to older woman sitting in a wheelchair who is smiling back in relation to understanding the new aged care act.

Big changes are on the way for aged care in Australia – and they’re coming sooner than you might think. From November 2025, a new Aged Care Act will shake things up, aiming to make care more personalised, respectful, and easier to navigate.

If you or someone you love gets a little extra help to stay living at home, these aged care reforms 2025 are worth knowing about.

So, what’s changing, and what does it mean for you? In this month’s blog, we’re breaking it all down (no confusing jargon here!) and taking a closer look at the new support at home program that’s set to replace the current system.

What is the new Aged Care Act?

The new Aged Care Act is arguably the biggest overhaul of aged care in over 25 years. It’s designed to put older Australians at the centre of care decisions, making the system more consistent, transparent, and rights based.

From 1 November 2025, the act will legally introduce:

  • A new rights-based framework – recognising the rights of older people receiving care
  • A clear statement of rights – to guide providers and inform people receiving care
  • Stronger regulations and accountability for aged care providers
  • A simpler system which aims to reduce red tape and confusion

This new Act is a major part of the government’s aged care reforms, following the recommendations of the Aged Care Royal Commission.

Introducing the Support at Home Program

One of the most important changes is the introduction of the Support at Home Program. This program will replace:

  • Home care packages (HCP)
  • Commonwealth home support programme (CHSP)
  • Short-term restorative care (STRC)

If you currently receive services through any of these programs, you’ll be transitioned across to Support at Home starting in late 2025.

But what does it mean for you?

What will change with support at home?

The Support at Home Program is designed to be simpler, fairer, and more flexible. We appreciate any change will feel unknown, but this change is simply merging the current funding streams under one and making things easier for users and their loved ones or decision makers.

Here’s what to expect:

  • Tailored support based on your needs
    • Rather than choosing from fixed “package levels,” you’ll receive services based on your assessed care needs. This means more personalised support, without being stuck on a waiting list for the “right” level.
  • More transparency around costs
    • One of the aims of the Aged Care Act changes is to make it easier to understand what services cost and where your money is going. The government will set prices for most services, so you won’t have to negotiate with providers.
  • You’ll still choose your provider
    • Even under the new system, you’ll still be able to choose who delivers your services – whether that’s personal care, nursing, gardening, meals, or transport.
  • More focus on wellness and reablement
    • The new program encourages short-term services which help people recover from a setback or maintain independence, like physiotherapy or occupational therapy after a fall or illness.

What does this mean for you (or your loved ones)?

If you’re already receiving care, there’s no need to worry. The government will work with you to transition your services smoothly from your current plan into the support at home program. You’ll be kept informed along the way.

Importantly, the new Aged Care Act strengthens your rights as a care recipient. You can expect to continue to be treated with dignity, included in decision-making, and supported to live the life you want.

When will the new aged care act commence?

The new Aged Care Act commences on 1 November 2025.

Between now and then, the government will be finalising the details and consulting with the public, care providers, and advocates.

At Focused Health Care, we’re keeping a close eye on all developments to make sure our clients and their families are fully supported and informed throughout the transition.

Need help understanding the aged care changes?

We know navigating aged care can be overwhelming. Whether you’re receiving services already or planning ahead, our team at Focused Health Care is here to guide you.

Want to chat about how the support at home program might affect your care?

Give us a call – we’re always happy to help.

 

Disclaimer

*All information is general and not intended as a substitute for professional advice. Focused Health Care can consult with you regarding your individual health needs.

References 

Queensland Government, Medical certificate for drivers, https://www.qld.gov.au/transport/licensing/healthy-to-drive/can-i-drive/medical-certificate-for-drivers, accessed online 15 May 2025.

Recent Posts

Categories

keyboard_arrow_up