NDIS support coordination

Brisbane, Moreton Bay and Townsville

Focused Health Care helps you understand your NDIS plan, connect with suitable providers and make informed decisions about your supports.

As a family business founded and directed by Registered Nurses, we combine a strong focus on your individual needs with skilled advocacy, high service standards and clear communication.

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Our vision

What does an NDIS support coordinator do?

Support coordination is an NDIS-funded service that helps you make good use of your NDIS supports.

You make the choices, but our support coordinators can help you:

  • understand your NDIS plan
  • compare and connect with local providers and services
  • set up and coordinate supports
  • identify gaps when services are not working well together
  • review arrangements as your circumstances change
  • build the skills to manage providers and supports more independently.

If you’d like an NDIS support coordinator, this needs to be included in your NDIS plan. You can ask for this at a planning meeting with the NDIS.

Support coordination at Focused Health Care

For us, good support coordination requires:

Getting to know you

Understanding your goals and interests, alongside the details of your NDIS plan.

Knowing local providers

Identifying high-quality local providers whose approach meets your needs.

Advocating for you

Identifying gaps in your supports, putting strong agreements in place, and liaising with providers and the NDIS.

Levels of NDIS support coordination

Level 1. Support connection

Connects you with funded community and mainstream supports.

Level 2. Support coordination

Provides more assistance with establishing and coordinating supports while building your skills to manage them.

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Level 3. Specialist support coordination

Higher-level support if you have more complex circumstances or significant barriers within your support environment.

The Focused Health Care difference

Responsive, personal, accountable NDIS services

Led by Registered Nurses

High professional standards, personal care, and clinical skills to support people with complex needs.

Invested in you

We take the time to understand what matters to you, exploring your daily life, existing supports, priorities and preferences to identify local providers who might suit you.

Responsive and relational

Expect clear communication, responsive service and a willingness to tailor our services to your needs.

Ongoing training

High professional standards, personal care, and clinical skills to support people with complex needs.

Start your support coordination with Focused Health Care

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You choose Focused Health Care as your preferred NDIS support coordination provider in Brisbane, Townsville or Moreton Bay.

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We get together and talk about your goals, the supports you need and which local providers might suit you.

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You choose your support providers and we’ll organise them

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We provide ongoing support to ensure you’re getting what you need from your supports.

Start your support coordination

Frequently asked questions

No. Support coordination is funded where the NDIS determines it is reasonable and necessary for the participant.

A support coordinator works with you to understand and coordinate your supports. A plan manager mainly handles the financial administration of your NDIS funding, including provider invoices and budget tracking.

Yes, you can choose who provides your support coordination and can change providers if you decide another service better suits your needs.

Talk to our team

If support coordination is included in your NDIS plan, speak with Focused Health Care about how we work,
the areas we service and what you can expect from our team.

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